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OFFICIAL AOT FAST TRACK · AIRPORTS OF THAILAND · HKT

Skip the queues at Phuket Airport with VIP Fast Track

A professional airport escort provides a personal meet and greet, then helps you move through Phuket immigration, customs, check-in, passport control and security using priority handling where airport conditions allow. The service operates 24/7 for international flights.

Official AOT Fast Track service with direct online booking from Phuket Airport.

  • 24/7 customer support
  • International flights at Phuket Airport (HKT)
  • Short-notice requests are accepted subject to staff availability
Fast Track sign directing passengers to the priority lane at the airport

VIP packages and prices

Prices include listed airport service fees and taxes.

Published per-passenger rates. Every passenger aged 2 or older pays the full rate; children under 2 travel free.

Full price page — every rate, the child policy and how payment works →

Assistance through airport formalitiesPriority passport control lanePriority security screeningEscort to baggage claim and customs

After landing follow the meeting place at the Coral Arrival Lounge located in the area before immigration. Check your personalized name on the name board displayed at the front lounge. Our staff will escort you through immigration control via a dedicated fast-track lane with no waiting.

Personal butler with a name sign in the arrival hallAssistance through airport formalitiesExclusive First Class passport control lanePriority security screeningBaggage claim assistancePersonal porter service to your car

Your personal butler will welcome you with a name sign in the arrival hall before immigration and escort you through immigration control via a dedicated fast-track lane with no waiting. Upon clearing immigration, a baggage handler will accompany you to the baggage claim area and transport your luggage directly to your taxi.

Assistance through airport formalitiesPriority passport control laneExpress security screening

Upon completing your airline check-in, our staff will meet you at Reception Counter – Row H, Floor 3. They will assist you with the remaining formalities via a dedicated fast-track lane, ensuring no waiting time.

Private butler with a name sign at the airport drop-off areaAssistance through airport formalitiesFull porter service with baggage assistancePriority lane for the airline check-in counterFast Track immigration line serviceExpress security screeningPremium lounge with food and beverages

Your personal butler will be waiting at the airport drop-off area with a personalized name sign. They will provide full porter service and escort you to the airline check-in counter. After check-in, you will proceed through passport control via an exclusive fast-track lane. You will then gain access to the premium lounge, with complimentary food and beverages, high-speed Wi-Fi, newspapers and magazines.

How the service works

WhatsApp · 24/7

For Fast Track questions, message us on WhatsApp

The pre-filled message tells our team that you came from the Fast Track service page.

  1. Connect and send details

    Share flight number, travel date, lead passenger name, passenger count, children/infant ages and contact details via the booking flow, WhatsApp or Telegram.

  2. Confirm and pay

    The team verifies the schedule, confirms the service and assigns the escort. You can pay securely with a major credit or debit card issued anywhere in the world.

  3. Meet your escort

    Arrival guests meet at the information desk in the main arrivals hall before immigration counters. Departure guests meet at the terminal curbside or terminal entrance meeting point confirmed before service.

  4. Move through priority handling

    Your escort helps with priority immigration or passport control, customs guidance, security lane access where available, baggage/driver coordination and gate or exit navigation.

OPTIONAL GROUP SERVICE

Add a private VAN taxi

Add a private airport transfer to your Fast Track booking. The price is per group, not per passenger.

Private van collecting passengers at Phuket Airport

Private VAN taxi

฿1,900 per group

Arrange a private airport transfer for everyone on the same booking: pickup from the airport, travel to the airport, or both. The vehicle is reserved for your group. For airport pickup, your driver meets you in arrivals with a name sign.

Choose an Arrival or Departure Fast Track tier, then select “Private VAN taxi” and complete the address shown.

Add a private VAN

VIP Fast Track vs standard airport entry

FeatureStandard airport entryVIP Fast Track
Time at immigrationStandard queues can take 60–120 minutes in peak periodsUsually under 5 minutes when airport conditions allow
Personal guidanceSelf-service onlyPersonal concierge from meeting point to exit or gate
Delay managementNo airport-side coordinationReal-time flight monitoring and escort schedule adjustment
Forms and transportYou handle paperwork and drivers yourselfTDAC guidance on combo bookings plus luggage, driver and taxi coordination when needed

Payment options

Pay securely with any major bank card issued anywhere in the world.

mastercard AMERICANEXPRESS JCB UnionPay

Meeting point

Arrival

After booking, on the scheduled day an immigration officer waits at the information desk in the main arrival hall before the immigration control counters. Send all passenger and flight details and complete payment before service.

Departure

Your departure escort meets you at the terminal curbside or terminal entrance meeting point confirmed in your booking, then assists with check-in, passport control, security and gate navigation.

Conditions of service

  • Short-notice booking requests are accepted subject to staff availability.
  • Every passenger aged 2 or older pays the full published rate; children under 2 travel free.
  • You must provide accurate names, flight details, contact details, passenger ages and luggage information.
  • Your passport, visa, TDAC and other travel approvals remain your responsibility.
  • Flight delays are monitored in real time; confirmed arrival escorts adjust automatically where possible at no extra charge.
  • The service does not bypass mandatory passport control, security screening, customs checks or immigration decisions.
  • Cancellation outside of 7 days of purchased service will result in a 20% cancellation fee. Cancellation within 7 days of purchased service will result in a 50% cancellation fee. Failure to board or attend, change of date or cancellation within 48 hours of purchased service will result in full amount charge. A refund will normally be made to the same account and using the same method used for the original payment.
  • The booked service period is normally two consecutive hours; extensions or extra passengers/luggage can require additional fees.
Service terms →

Frequently asked questions

Can I book Fast Track directly on this airport website?

Yes. Book the official AOT VIP Fast Track for an international arrival, departure or both journeys directly at phuket.airporthai.com/fast-track/booking/. The booking page shows the current published price and accepts passenger and flight details before payment.

How much time should Fast Track save at Phuket Airport?

Waits vary with passenger traffic and airport operations. During busy arrival periods the regular line may take an hour or longer, while the priority process is often completed in a few minutes. No exact time can be guaranteed.

Where do I meet the airport escort?

For arrivals, go to the information counter and Meet Here sign in the main arrivals area before immigration. Departure meeting details are confirmed with your booking and normally use the terminal entrance or curbside meeting point.

What is included in the service?

Each tier lists its inclusions. Basic tiers include the Fast Track escort without luggage porter; selected higher tiers add luggage porter, a personal butler or premium departure lounge access. Transport, visas and government charges remain separate.

Which details are needed for a booking?

Please provide the flight number, local date and time, the number of paying passengers age 2+ and children under 2, a name for the greeting sign, an email address and, if available, a WhatsApp number. Passenger photos, passport images and nationality are not requested.

Do late-night or holiday flights cost extra?

No night, weekend, public-holiday or high-season surcharge is added to the published passenger rates. Fast Track support is available around the clock.

What happens when my flight is delayed?

The team follows the live flight schedule and moves the meeting time to match a normal airline delay whenever possible. If the airline cancels the flight, contact support promptly so the booking can be reviewed under the service terms.

Can I cancel or change the booking?

Cancellation outside of 7 days of purchased service will result in a 20% cancellation fee. Cancellation within 7 days of purchased service will result in a 50% cancellation fee. Failure to board or attend, change of date or cancellation within 48 hours of purchased service will result in full amount charge. A refund will normally be made to the same account and using the same method used for the original payment.

Who can book Fast Track?

International passengers of any age may use the service, including families, seniors and groups. Domestic flights do not use international immigration, so this particular Fast Track service is intended for international arrivals and departures.

Is the service tied to a particular airline?

No. It can be arranged for international services operated by both full-service and low-cost airlines at Phuket International Airport, subject to staff availability and airport procedures.

Do I still need to submit a TDAC?

Yes. Eligible travellers entering Thailand must complete the official Thailand Digital Arrival Card. Fast Track does not replace TDAC, visa or entry requirements.

What should I do if I cannot see the greeter?

Stay beside the confirmed meeting point and contact the Fast Track team on WhatsApp before proceeding on your own. Include the lead guest name and flight number so the team can locate your booking quickly.

How can I ask a question before booking?

Use the WhatsApp button on this page for Fast Track questions. The pre-filled message identifies which page you came from, helping the team respond with the right information.