How family and group pricing works
- Passengers age 2+
- ฿2,700 (~$84) per person, per service
- Children under 2
- Free — every child under 2 travels free at HKT and must still be listed with their age
- Larger groups
- Per-passenger pricing with no group surcharge; everyone travels on one booking with one coordinator
- Worked example
- 4 passengers age 2+ at ฿2,700 (~$84) + 1 free child under 2 on the arrival service = ฿10,800 (~$334)
One passenger category, stated clearly
Everyone age 2 or older is counted in the same passenger category at ฿2,700 (~$84) per journey. There is no separate adult or child rate to select.
Children under 2 travel free at HKT, with no per-adult cap. Each child must still be listed in the booking with their age so the team plans the meeting and pace for the real group.
How each group is looked after
Young children and strollers
The escort walks at the children’s pace, routes past lifts instead of escalators where needed and keeps a clear regrouping point. Strollers travel under the airline’s baggage rules — confirm gate-use or check-in handling with the airline and mention the stroller in the booking notes.
Elderly travellers
A slower pace with pauses whenever needed. If a wheelchair is required, arrange it with the airline in advance — airlines run the formal wheelchair service, and the escort coordinates the meeting and route alongside it.
Larger groups
Book everyone in one request with complete documents for each passenger. The team verifies staff availability for the group size before confirming, and the escort keeps a regrouping point so nobody is lost between formalities.
What to tell the team when booking
- The age of every child, so the under-2 free policy is applied correctly
- Any strollers, wheelchairs or mobility equipment travelling with you
- Roughly how many bags you have, and any assistance already requested from the airline
- Connection details or a pre-booked transfer, if any
- The contact channel you answer fastest on travel day — email or WhatsApp
Where a family meets the escort
Arriving families are met at the information desk in the main arrivals hall, before the immigration counters. Departing families meet the escort at the curbside or terminal-entrance point confirmed with the booking. The exact instructions are emailed after the booking and service are confirmed — follow that email rather than an old photograph online.
The walk on the international side is manageable for most families, but immigration, baggage and customs each add their own pause. Build in bathroom and regrouping time rather than planning the exit to the minute.
Family and group questions
How do I add children to a Phuket Fast Track booking?
Add everyone age 2 or older to the single ฿2,700 (~$84)-per-journey passenger counter. Children under 2 travel free and must be listed separately.
Are children under 2 really free — even more than one?
Yes. At Phuket every child under 2 travels free, with no per-adult cap. List each child with their age in the booking so the escort plans for the whole group.
Can we bring a stroller?
Yes. Strollers travel under the airline’s baggage rules — confirm gate-use or check-in handling with the airline, and mention the stroller in the booking notes so the escort plans a lift-friendly route.
Can one booking cover a large group?
Yes. List every passenger with their documents in one booking. The team verifies staff availability for the group size before confirming, so send the request as early as your flights are fixed.