Airport lounges
Airline and pay-per-use lounges with seating, refreshments and showers.
T1 · Level 3 · airside05:00–23:00
HKT
Services & Facilities
Passenger services across both terminals. For assistance on the day, visit an information counter on Level 1 or 2.
Airport facilities, airline assistance and the official Phuket Airport Fast Track service solve different needs. Arrange anything flight-specific with the operating airline and use airport information staff for live terminal directions.
Free Wi-Fi
Connect to the “HKT Free WiFi” network; no registration required for the first 2 hours.
All terminals24 hours
Special assistance
Support for passengers with reduced mobility. Request via your airline at least 48 hours before departure.
Counters, T1 Levels 1–224 hours
Baggage services
Baggage wrapping, storage and porter service.
Wrapping: T1 L2 · Storage: T1 L1Storage from ฿100 (~$4)/day · 06:00–23:00
Medical clinic
First aid and general consultation. For emergencies, contact any staff member immediately.
T1 · Level 124 hours
Banks & currency exchange
Exchange counters and ATMs in the arrivals and departures halls.
T1 · Levels 1–206:00–22:00 · ATMs 24 hours
Prayer room
Multi-faith prayer and quiet room.
T1 · Level 324 hours
Lost & found
Items found in the terminals are held for 90 days. Report online or at the counter.
T1 · Level 108:00–20:00
HKT · PASSENGER SUPPORT
Match each request to the team responsible for it
Airport facilities, airline assistance and the official Phuket Airport Fast Track service solve different needs. Arrange anything flight-specific with the operating airline and use airport information staff for live terminal directions.
Arrange mobility help early
Wheelchair, boarding and other special-assistance requests are controlled by the airline. Request them before travel and include the need in a Fast Track booking so the escort can coordinate with the confirmed handover.
Report baggage before leaving
For a delayed, damaged or missing checked bag, speak with the operating airline or its handling desk inside the reclaim area. Keep the baggage tag and obtain a report reference before exiting.
Keep services separate
Official Fast Track is a booked meet-and-assist service for eligible international journeys. It does not replace airline check-in, airport security, immigration, customs, lounge access or medical support.