Phuket Airport with children or reduced mobility

Arrange assistance before travel

Airlines coordinate wheelchair and mobility assistance through the airport process. Add the request to the reservation, describe the level of help needed, and reconfirm before departure rather than waiting until arrival.

Ask how personal mobility equipment will be tagged, protected and returned. Record its condition and removable parts before check-in.

Documents for families

Keep passports, boarding passes, TDAC confirmations where applicable, accommodation details and any consent or medical documents in one accessible organiser. Children and infants require their own TDAC entry when the rule applies.

Do not pack essential medication, feeding items or all spare clothing in checked baggage. Follow security and airline rules for liquids and medical supplies.

Moving through the terminal

Allow extra time for lifts, family needs, assistance handovers and security screening. Follow staff direction for priority or assisted lanes; availability and eligibility are controlled by the responsible authority.

Choose a clear regrouping point if family members become separated and ensure older children know the lead traveller’s name and contact number.

Onward transport

Tell the transport provider the number of adults and children, wheelchair dimensions, pushchairs, large bags and any child-seat requirement. A vehicle described only as suitable for a passenger count may not fit the same number plus equipment.

Keep the driver contact and meeting instructions with more than one adult where possible.

Frequently asked questions